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Delivery Options and Costs:

  • Online orders have automatic shipping cost calculations based on pallet/parcel dimensions, weight, and postcode.
  • Dispatch Date and ETA: Customers can select the preferred dispatch date. The ETA is a guide and may not reflect final shipping times.
  • Tracking: Each order receives a tracking number upon dispatch. Tracking info is emailed and available in the customer’s account.

ATL (Authority to Leave):

  • Default option unless otherwise notified. Courier company is not responsible for lost or damaged items left without a signature

Pick-Up Options:

  • Available from store at malaga.

Dropship Options:

  • The order will be shipped directly from our warehouse.

Large Orders and Delivery Preferences:

  • Contact Coiurier Company for alternative options for large orders or specific logistic company preferences.
  • Inform if delivery is to an industrial company with a forklift onsite.

General Shipping Notes:

  • Parcel or Pallet: Fragile items over 15kg on pallets, under 15kg items bubble-wrapped and sent via AU post. Non-fragile items over 25kg also sent on pallets.
  • Type of Truck: Tailgate truck used for pallet delivery. Contact if a forklift is available at the delivery address.
  • Your Responsibility: Safe and accessible location required for delivery. Additional fees for failed delivery attempts.
  • ATL: Common practice to leave parcel/pallet at the address without signature if safe.
Elegance Bathroom and Tiles renovates kitchens, bathrooms, and laundries—transforming homes without moving. Stylish, expert renovations tailored to you.
Contact Info
Office Address

Malaga, Perth Australia

UP